It’s not that often one gets to witness and be in the presence of top CEOs from major companies in Malaysia getting together for a lunch meeting. Outsourcing Malaysia (OM), an initiative of the Malaysian outsourcing industry and a chapter of PIKOM, the country’s National ICT Association recently organised a CEO luncheon at Mandarin Oriental Hotel, KL.
Dato’ Sri Idris Jala, CEO of PEMANDU was one of the VIP who attended this prestigious event, along with Datuk Yvonne Chia and Datuk Badlisham Ghazali, to name a few.
Outsourcing Malaysia primarily focuses in helping to promote to the world, the country’s multiple outsourcing competencies and competitive edge. It was on this note that OM got the ball rolling by pitting together the heads of top Malaysian CEOs in an afternoon of laid back lunch forum.
The meeting titled, “Business Transformation Outsourcing Through Malaysian Champions” was aimed to ignite the interest and viability of outsourcing some of these companies’ operations to Malaysian companies. Such decoupling but yet, cohesive strategy is employed at times, in the name of pure efficiency.
Simply put, the meeting was a “soft-sell” maneuver in trying to convince these companies to cut cost and yet maintain profitability (or even potentially increasing) by “delegating” some of their business components to capable local companies aptly referred to as “Champions”. Basically, upscaling and looking to grow upwards by looking inwards.
A modern organisation at this time and age is very much a black box. It is a little known fact to the general masses at least, that a majority of an organisation’s operations are run by various outsourced agencies all over the world.
The organisation still maintains a professional front and image of who they are. No one needs to know that their logistics are handled by DHL, or their payroll, by a top accounting/HR firm in Malaysia. That is irrelevant as long as the bottom line is delivered.